Eagle Notife Bot logoEagle Notife BotCreator Alert Delivery

Support Center

Get setup help and troubleshooting fast.

Use support for onboarding help, tracking issues, premium questions, and routing diagnostics.

Join Support Server Email Support

Set SUPPORT_SERVER_URL in environment variables to enable the support server button.

Quick Setup Checklist

  1. Invite from the Invite page.
  2. Run /setup to configure destination channel and role ping.
  3. Add creators with /add-youtube, /add-twitch, and /add-kick.
  4. Validate configuration with /list-alerts.

FAQ

  • Why no alerts?
    Check channel permissions, webhook status, and source validity.
  • Can I track multiple creators?
    Yes, limits depend on your current plan tier.
  • How do I remove one source?
    Use /remove-alert with platform and source input.

Troubleshooting Basics

  • Confirm bot send permissions in the configured channel.
  • Re-run /set-channel if permissions or channel changed.
  • For Twitch issues, verify TWITCH_CLIENT_ID and TWITCH_CLIENT_SECRET.
  • For Kick issues, verify the channel login/URL is valid and public.
  • For premium issues, check status via Dashboard.